‘Uncategorized’ Category Archives

16
Feb

Building Expectations

by Greg de Lima in Uncategorized

What do you expect from social networks? Are you as an employee or service provider giving what is expected of you?

Many times we go about our lives with expectations of certain products, places, services, just about anything we come across when we go or do anything. Take for example, a new hotel you’re trying out for business travel. You’re an avid Hilton fan, but this time you branch out into a more independently owned hotel. You expect entirely that you will have the phenomenal accessories that are offered 100% of the time at previous hotels. You expect that the customer service will be exceptional and they will cater to your needs in a timely matter with the utmost courtesy and efficiency. Later on in your stay you realize, the internet is flaky; a poor connection with a very slow transfer speed. The lighting in the room is too dull for you to get any work done because they used 60W bulbs in stead of 80W or 100W.  Surely these are things anyone can complain about, but the simple fact that your expectations were higher allows you to build a higher level of confidence with your hotel.

Does this mean that we should lower our expectations every time we try something out of the routine?

No.

Does this mean the products, services, etc. that we use should increase to our expectations?

Not 100% No.

The key, is adaptation. The understanding to be able to adapt our choices and our expectations to what we know and understand. Much more importantly we need to change our own personal references and relate the unknown opportunities to the future rather than experiences in the past. Granted we cannot predict the future, but we damn well are able to make a good judgment of our choices to benefit us.

In this ever-changing social media world, we should be able to understand the we need to build our expectations based on the future possibilities, and the past results of the known and unknown. It’s a different way of thinking, but in the end, the result is a more positive attitude and a better understanding of our expectations vs. what the business expects of us as consumers.

What do you think of expectations? Are you building them appropriately?

Image by atelier/Ed Brodzinsky

3
Feb

Fail. Do It Sometime

by Greg de Lima in Uncategorized

Have you ever failed? Why? Did you deserve to? What did you do, not put in the right effort; the correct amount of will power?

Quite simply put, failing sucks. In the end though, it’s worth it. Unless you so happen to be gambling and losing an entire fortune or doing something incredibly stupid, well then you’re screwed. In this sense I don’t mean failing on a “epic-proportion” kind of way. But not hitting the deadline, not doing what you needed to do, letting someone down, a relatively small fail, but when in the heat of the moment it’s about the most despicable thing you have ever done in your life.

Trust me, the feeling is mutual.

We all know what it’s like to fail. My thing here is, was it worth it?

Your failure is always a learning point, hopefully a point in time where you learn to change yourself or maybe an opportunity to re-think your operational schedule. The sinking pain of a failure is one that every human being has come to know and unfortunately get accustomed to. We acclimate ourselves to thinking that failure is abnormal and that it serves no purpose in our day-to-day lives. That’s where the error is. Failing is amazing, you can learn. Your mind becomes opened to a land bound of mental opportunities and options for you to get back on your feet in a new way. By doing something so great for yourself you change your own aspect, mannerisms, habits, and hopefully for the better!

By all means don’t go out there and listen to a deadline whoosh-by, but rather, enjoy it. Think about the ways that failing that deadline, letting that person down would change you. What can you do to be better?

Dare to be better.

Image by AlmazUK